Privacy Policy for OnBike Ltd

Privacy Policy

If you order goods from us we will have your name, address, telephone number and email address. If you ask us to deliver items to a third-party (such as your place of work) we will also have that name and address. We will only share this information with our trusted delivery agents and service suppliers as necessary to complete your order. We never release any information we hold about our customers to any other third party, unless required to do so by law. We are committed to taking all reasonable steps to protect information that you provide to us. Any details retained will be stored in accordance with the Data Protection Act 1998. As a valued customer we would like to keep you informed of our special offers and events from time to time. If you would not like us to keep you informed of the above simply let us know and we will remove your details from our database. We also monitor our website traffic and collect information of a general nature about how the site is accessed. This information lets us know which areas of the site are being visited more than others, helping us to continuously improve our service.


Like many websites our site may use ‘cookies’ from time to time. Cookies are small packets of data sent to your web browser by a web server. They cause no harm to your machine in any way, as they are small text files with simple information in them. You can view them as small text files inside your ‘Temporary Internet Files’ folder within Windows. Our cookies act as place markers when you move around our website, which can make moving between pages much faster. The only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. If you prefer not to receive cookies on our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. You do not need to have cookies turned on to use any part of our website.

Your Consent

By using our web site you consent to us using the personal information you have given to us and our trusted partners, as outlined in this Privacy Policy. If you are concerned about anything to do with our site, please contact us.